Book a Free Hearing Test Today

Hearing Difficulties Are Invisible, But Incredibly Frustrating. We Can Help.

Book a Free Hearing Test Today

Hearing Difficulties Are Invisible, But Incredibly Frustrating. We Can Help.

About the Founders at Hear Again

Samantha and Steven opened Hear Again in 2013 in their home town of Whangaparaoa in Auckland. Originally both from Yorkshire in the UK, they moved to New Zealand in 2006, initially living for 4 years in Hamilton before moving to the beautiful Hibiscus Coast.
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Meet Our Team at Hear Again

Steven, a Registered Hearing Aid Dispenser (RHAD) since 1998 in the UK, leads the clinical operations of our company. His extensive experience ensures that our clients receive the highest standard of care.

Samantha, with a strong background in finance, manages the operational aspects of our business, ensuring efficiency and effectiveness in our clinics.

Together with there amazing team, they are dedicated to improving the hearing of the thousands of clients who visit our three clinics.

Their commitment extends beyond simply addressing hearing loss; they believe in treating each individual with compassion and understanding. This dedication to personalised care is a core value shared by the entire Hear Again team.

 

Hearing loss occurs very gradually

Find out how you are hearing and get the help you need the easy way

FREE no obligation initial hearing checks

Receive no obligation, independent advice. Discover quickly and easily if you need help with your hearing.

Members of the New Zealand Audiological Society (NZAS)

NZAS promotes excellence in hearing care for all New Zealanders

In Clinic or Home Visit Convenience

We have 3 conveniently located clinics in Whangaparaoa, Auckland; Papamoa, Tauranga and Hornby, Christchurch; or we can provide a low cost home visit service if needed.

Best Prices

Price-matching Guarantee for all Makes and Models

Best Range

All makes and models of current hearing aids serviced with a smile

Best Advice

We are not tied to or owned by Hearing Device Manufacturers

Ear Wax Removal by Micro Suction: Everything You Need to Know

Blocked ears, or do you have something in your ear? We’ve pulled out seeds, beads, bugs, plasticine, and lots of other things you wouldn’t expect to be in an ear!

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Blocked ears can be a frustrating and uncomfortable experience. Whether you’re dealing with the sensation of fullness in your ear or struggling to hear clearly, it’s essential to understand the causes and solutions available. One common cause of blocked ears is earwax buildup, a natural substance that can sometimes overproduce or become impacted. Fortunately, there are effective methods for earwax removal, with micro suction emerging as a popular choice among healthcare professionals.

What is Earwax?

Earwax, or cerumen, is a natural substance produced by glands in the ear canal. It plays an important role in ear health by trapping dirt and debris, preventing infections, and lubricating the ear canal. However, some individuals may experience excessive earwax accumulation, leading to blockage and discomfort. This can result from various factors, including:

  • Overactive glands: Some people produce more earwax than others.
  • Ear canal shape: The structure of your ear canal can affect how wax is expelled.
  • Use of cotton swabs: Inserting objects into the ear can push wax further in, causing impaction.
  • Environmental factors: Exposure to dust or debris can increase wax production.

Signs of Blocked Ears

Recognizing the symptoms of blocked ears is crucial for timely treatment. Common signs include:

  • Hearing loss or muffled hearing
  • A sensation of fullness or pressure in the ear
  • Tinnitus (ringing or buzzing in the ear)
  • Itching or discomfort in the ear canal
  • Pain or tenderness around the ear

If you’re experiencing any of these symptoms, it may be time to seek professional help for earwax removal.

Traditional Methods of Earwax Removal

Before exploring micro suction, it’s essential to understand the traditional methods of earwax removal. Common techniques include:

1. Ear Drops

Over-the-counter ear drops can help soften earwax, making it easier for the body to expel naturally. These drops typically contain hydrogen peroxide or other softening agents. To use them effectively:

  • Lie on your side with the affected ear facing up.
  • Place the recommended number of drops into the ear.
  • Stay in that position for a few minutes to allow the drops to work.
  • Sit up and let any excess fluid drain out.

2. Irrigation

Irrigation involves flushing the ear canal with warm water to remove wax. This method can be performed at home or by a healthcare professional. However, irrigation should be approached with caution, especially for those with a history of eardrum perforation or other ear conditions.

3. Manual Removal

Healthcare professionals may use specialized tools to manually remove impacted earwax. This method requires skill and precision to avoid injury to the ear canal or eardrum.

Why Choose Micro Suction for Earwax Removal?

Micro suction is a modern technique that has gained popularity for its effectiveness and safety. Here’s why it stands out among other methods:

1. Precision

Micro suction utilizes a small, gentle suction device that allows healthcare professionals to remove earwax with precision. This method reduces the risk of damaging the delicate structures within the ear compared to manual tools.

2. Safety

Unlike irrigation, micro suction does not involve introducing water into the ear, minimizing the risk of infection or complications. It is particularly suitable for individuals with perforated eardrums or other ear conditions.

3. Efficiency

Micro suction is a quick procedure, often taking only a few minutes. Patients can typically return to their daily activities immediately after treatment.

4. Comfort

Many patients find micro suction to be a more comfortable experience compared to other methods. The gentle suction technique is generally painless and can even provide immediate relief from symptoms.

The Micro Suction Procedure

Understanding what to expect during a micro suction procedure can help alleviate any anxiety you may have:

  1. Consultation: Your healthcare provider will assess your symptoms and examine your ears using an otoscope.
  2. Preparation: You may be asked to sit in a comfortable chair while your provider prepares the suction device.
  3. Suction: The provider will gently insert a small suction tube into your ear canal to remove excess wax. You may hear a slight noise, but there should be no pain.
  4. Post-Procedure Care: After the procedure, your provider will check your ears again to ensure all wax has been removed and provide guidance on maintaining ear health.

Aftercare and Maintenance

Following your micro suction appointment, there are several steps you can take to maintain healthy ears:

  • Avoid inserting objects into your ears: This includes cotton swabs, as they can push wax deeper.
  • Keep ears dry: After bathing or swimming, gently dry your ears with a towel.
  • Consider regular check-ups: If you’re prone to wax buildup, schedule regular visits with your healthcare provider for monitoring and professional cleaning.

Conclusion

If you’re struggling with blocked ears or suspect an issue with earwax buildup, don’t hesitate to seek professional help. Micro suction offers a safe, effective, and comfortable solution for removing excess wax and restoring your hearing clarity. Remember that maintaining good ear health is essential for overall well-being, so take proactive steps to care for your ears.

By understanding the options available and recognizing when to seek help, you can ensure that your ears remain healthy and free from discomfort. Whether it’s seeds, beads, bugs, or other unexpected items found during an examination, addressing ear issues promptly will lead to improved quality of life and hearing ability.

Hearing Aids: Why independent advice is important.

At Hear Again, our fully independent, family-owned business, we understand that your hearing needs are unique and deserve personalised attention. Unlike larger chains, we prioritise your individual requirements by working with a wide range of manufacturers. This ensures that you receive tailored solutions specifically designed for you.

Your hearing is not a one-size-fits-all matter; it’s a crucial aspect of your daily life that impacts your relationships, work, and overall well-being. Our dedicated team is here to guide you through the process, helping you find the perfect solution that fits your lifestyle and budget. We take the time to listen to your concerns and preferences, ensuring that we recommend the best options available.

Experience the difference of working with a business that values each customer as part of our family. 

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Q1     Do you ever feel some people don’t speak as clearly as they used to?


Q2     Do family members or friends ever tell you your TV or radio is louder than they would prefer?


Q3     Do you ever feel tired or irritable after a social gathering?


Q4     Do you ever find yourself missing key words in sentences, or missing the start or end of a phrase?


Q5     Do you have difficulty following conversation in a noisy room or crowded function?


Q6     Have family members or friends commented about your hearing, even in a joking manner?


Q7     Do you ever suffer with ringing or buzzing noises in your ears, even temporarily?


Q8     Have you found your short term memory to be worsening, particularly for names, addresses, numbers, etc.?


Q9     Have you worked in a noisy environment for a prolonged period, or had any noisy hobbies?

Q10   Do you miss any sounds at home, such as the doorbell or phone ringing?

Honestly?  Many people like to put a brave face on things and not admit to possible problems.  Have another look and be really hard on yourself; we won’t tell!

If you can answer “No” to all the above questions, your hearing seems to be causing little difficulty at present.  You are still welcome to book a FREE No Obligation Hearing Assessment to check this out, if you wish to; especially if there is somebody else in the house you would like to be checked out also.

If you answered “Yes” to any of the above, you could have a hearing loss.  It is highly recommended you schedule a FREE No Obligation Hearing Assessment to check things out.  Hearing losses generally worsen with time, so early action is the best policy.

Tinnitus: what is causing the ringing?

Tinnitus is a sensation of sound which is not present in the external environment. It can be heard as a ringing, buzzing, hissing, whistling, throbbing, booming, clicking, roaring or cicada-like noise. Tinnitus can be a single sound or a number of different sounds and it can develop gradually or suddenly.

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Tinnitus is a common phenomenon with most people experiencing it at some time, especially in quiet surroundings. Approximately 20% of the population experience persistent tinnitus and 4% of the population have tinnitus that severely impacts on quality of life.

Tinnitus is a common symptom associated with hearing loss.

The current best theory for this is due to ‘neural plasticity’ in the brain. When the brain does not receive regular stimulus from parts of the body, it can actively search surrounding areas of the brain for this stimulus. When the brain finds this stimulus, it re-interprets these signals as coming from the area which is missing. The best example of this in action is when an amputee can feel their missing foot itching.

When a hearing loss develops, the brain is starved of neural activity from the hearing system and in response to this, searches for nerve activity from other areas of the body. Once found, the brain then reinterprets this as the missing sounds, causing constant buzzing or ringing in the ears.

Ear Wax removal by Micro suction

Blocked ears, or do you have something in your ear? We’ve pulled out seeds, beads, bugs, plasticine, and lots of other things you wouldn’t expect to be in an ear!

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However, when ear wax gets lodged in the canal, it can lead to irritation, infection and hearing loss. At Hear Again, we understand the frustrations that go hand-in-hand with blocked ears, and we’re here to help.

Why do ears get blocked?

Ear wax serves a purpose, but its overproduction or impaction can create blockages in the ear canal.  Most blocked ears occur naturally, but these can be worsened from fingers or cotton buds pushing ear wax back into the canal, where it can no longer work its way out of the body.

Ears are usually self-cleaning, so avoid pushing anything inside them. Instead, allow the earwax to naturally work its way free, and simply clean your outer ears daily with a damp cloth. However, if this is too late and you are dealing with blocked ears, help is at hand.

Hear Again, your ear wax removal experts

Historically, the standard solution to blocked ears was syringing them with water. Today, this approach is considered outdated and could even do more harm than good. At Hear Again, we prioritise your ear health and comfort with more modern and effective treatments.

We employ the latest in ear wax micro-suction technology, which offers a gentle and painless solution to wax blockages. By safely vacuuming the ear wax and debris, we can perform safe ear wax removal and instantly restore clarity of hearing.

We made the 2 Degree finalist awards all thanks to you guys

Excellence in Customer Service in the 2 Degrees Auckland Business Awards will be on there as well if possible.

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The 2degrees Auckland Business Awards are a prestigious annual event that recognizes and celebrates business excellence, innovation, and creativity across the Auckland region. Established to highlight the significant contributions of local businesses, these awards have garnered a reputation for their rigorous evaluation process and their focus on encouraging growth and improvement within the business community.

Event Overview

The Auckland Business Awards are organized to honor businesses that demonstrate outstanding performance, innovation, and contribution to the local economy. They cover a wide range of sectors, acknowledging businesses of all sizes, from small start-ups to large corporations. The event is highly anticipated, attracting numerous entries each year, and serves as a platform to acknowledge the hard work and achievements of Auckland’s business community.

Winning an award in this prestigious competition is seen as a mark of excellence and can significantly enhance a business’s reputation. The awards celebrate not only the success of individual businesses but also the collective strength of the Auckland region’s economy. By highlighting innovation and best practices, the awards encourage other businesses to strive for excellence, fostering a competitive yet supportive environment.

Each year, a panel of expert judges is assembled to evaluate the entries based on specific criteria that include business performance metrics, customer service excellence, innovative practices, and contributions to the community. This objective assessment ensures that the awards maintain their integrity and continue to represent the pinnacle of achievement in the Auckland business landscape.

Regions and Events

The awards are divided into different regions within Auckland, including the North & West region, Central Auckland, South Auckland, and East Auckland. Each region has its own gala dinner event where the winners are announced. For example, the 2024 North & West Gala Dinner is scheduled for October 2024 at the Cordis, Auckland. Each gala serves as a celebration not only for the winners but also for all participants, providing an opportunity for networking and collaboration among local businesses.

These regional events feature a lively atmosphere where attendees can enjoy a night of fine dining, entertainment, and inspiring speeches from industry leaders. The significance of these gatherings goes beyond the awards themselves; they foster connections within the community, allowing business owners to share insights, challenges, and opportunities.

The event’s organization is meticulous, ensuring that every detail is attended to, from venue selection to guest speakers. This commitment to excellence reflects the values that the awards aim to promote within the business community. By showcasing successful businesses in various categories such as Customer Service Excellence, Innovation in Business, and Community Engagement, the Auckland Business Awards provide a comprehensive view of what makes businesses thrive in today’s competitive landscape.

Moreover, the awards also incorporate a public voting component for certain categories, enabling consumers to have their say in recognizing businesses that provide exceptional service or products. This element not only enhances community engagement but also allows businesses to gain valuable feedback from their customers.

In summary, the 2degrees Auckland Business Awards serve as a vital celebration of business achievements in the region. By recognizing excellence across various sectors and regions, these awards play an essential role in inspiring businesses to innovate and improve while contributing positively to the local economy. The combination of rigorous evaluation, regional recognition events, and opportunities for networking makes these awards a cornerstone of Auckland’s vibrant business community.

Customer Feedback

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" I am so glad I found you again! I have seen several Audiologists and nobody has been able to set my hearing aids up as well as you did. A home visit service is a great idea and really suits me, thanks so much! "

Mr. T

Whangaparaoa

" I have never had things explained so simply before. I now understand why I am having these problems and what I need to do. "

Mrs. S

Orewa

" I have had these hearing aids for years and they have never sounded like this, it is amazing! I can't believe the things I can hear! "

Mr. J

Milford, Auckland

" My wife said I have to thank you, she says I am hearing much more and it has made her life far easier. I just think they are amazing, I forget I have them in, they are so comfortable. "

Mr. M.

Whangarei

Book a Free Hearing Test Today !

At Hear Again, we take a holistic approach to hearing healthcare, recognising that hearing loss
can have a significant impact on one’s physical, emotional, and social well-being.
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